Privacy Policy

Urban Earth (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, which is designed solely to showcase our flooring, tiles, and carpet products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Non-Personal Information (Automatically Collected)

When you browse our website, we may collect certain technical information automatically, such as:

• Browser type
• Device type
• IP address
• Pages viewed
• Time spent on the site
• Referral source

This information helps us improve website performance and user experience.

b. Personal Information (Only If You Provide It)

Our website mainly showcases products and does not collect personal data unless you voluntarily contact us through:

• Contact forms
• Email inquiries
• Phone calls

If you choose to contact us, we may collect:

• Name
• Email address
• Phone number
• Any message or details you share

2. How We Use Your Information

We use the information collected to:

• Respond to your product inquiries
• Improve website functionality
• Understand visitor interests and browsing patterns
• Provide better customer service

We do not sell, rent, or trade your personal information with any third party.

3. Cookies and Tracking Technologies

Our website may use basic cookies or analytics tools (such as Google Analytics) to:

• Measure website traffic
• Improve user experience
• Analyze how visitors interact with our pages

You can disable cookies in your browser settings if you do not want them stored.

4. Data Sharing and Disclosure

We may share your information only under these circumstances:

• Service Providers: If we use third-party tools (hosting, analytics), they may access certain technical data.
• Legal Compliance: If required by Nepali law, court order, or government authority.

We do not share your information for marketing or advertising purposes.

5. Data Security

We take reasonable steps to safeguard the information you provide.

However, no website or internet transmission is 100% secure.

While we strive to protect your data, we cannot guarantee absolute security.

6. Links to External Websites

Our website may contain links to external sources (e.g., suppliers, social media). We are not responsible for the privacy practices or content of third-party websites.

7. Children's Privacy

Urban Earth does not intentionally collect personal information from children under 16. If you believe such data was unintentionally collected, please contact us to remove it.

8. Your Rights (as per Nepalese digital practices)

You have the right to:

• Request access to the personal information you provided
• Ask for corrections or deletion of your data
• Withdraw consent (if applicable)

To exercise these rights, contact us at the details below.

9. Changes to This Privacy Policy

Urban Earth may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us: